Global Service Provider Networks
UJET is revolutionizing the contact center industry with its cloud platform designed specifically for the smartphone era. Say goodbye to the frustration of switching between different channels. UJET offers a unified brand experience for sales, marketing, and support, all in one place.
Traditional CCaaS technology no longer meets the needs of today’s consumers. With smartphones and numerous digital touchpoints, a “cloud-native omnichannel” approach is no longer sufficient. UJET takes it a step further by providing an embedded, contextual experience that guides customers through every step of their journey. From navigating, interacting with agents, sharing media, making payments, and leaving feedback – all within the app for a seamless and natural experience.