Observe.ai

Observe.AI: Revolutionizing Contact Center AI for Enhanced Customer Experiences and Agent Performance

Unlock the potential of your contact center with Observe.AI. As a leader in Contact Center AI, we empower top brands to analyze 100% of customer interactions, extract valuable insights, and optimize workflows.

With our advanced technology, businesses can accurately transcribe every interaction and provide real-time coaching to agents, all while gaining full visibility into their customer service operations.

Harnessing the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP), Observe.AI equips modern contact centers and frontline teams with the tools they need to drive success.

Trusted by over 160 customers and partners, including industry leaders such as National Debt Relief and Pearson, Observe.AI is backed by renowned investors Menlo Ventures, Y-Combinator, and more. Our headquarters are located in San Francisco, with an office in Bangalore, India.